Frequently Asked Questions

Click the ‘Sign Up’ button on the site or app, fill in your mobile number (BDT number) and set a password. After registration, you’ll need to upload a photo of your NID or passport and a selfie to complete KYC, which usually takes a few minutes to a couple of hours. Once the documents are approved, your account is fully active and you can deposit, claim bonuses, and play. If verification is delayed, you can contact support via live chat.

SONA101 supports popular Bangladesh mobile wallets like bKash, Nagad, and Rocket, as well as direct bank transfers and Visa/MasterCard. Deposits are instant and displayed in BDT, with a minimum deposit amount of ৳200. Withdrawals go back to the same wallet or bank account used for deposit, and processing typically takes 15–60 minutes after internal verification. Make sure your account is verified before requesting a withdrawal to avoid delays.

When you claim the 200% welcome bonus, the bonus amount is credited to your account immediately but cannot be withdrawn until you meet a 35× turnover (wagering) requirement on the bonus only. The turnover must be completed within 30 days, and only bets placed on eligible games (usually slots and certain table games) count toward the requirement. If the turnover isn’t met in time, the bonus and any winnings derived from it are forfeited.

After you request a withdrawal, the SONA101 team reviews it, which normally takes 15–60 minutes; once approved, the funds are sent to your chosen payment method. The actual arrival time depends on the method—bKash and Nagad are usually instant, while bank transfers may take up to 1–2 business days. Ensure your account is fully verified and that you have met any applicable bonus turnover requirements before requesting, as unverified accounts or incomplete wagering can cause delays or cancellation.

Visit the official SONA101 website on your mobile browser and tap the ‘Download App’ banner, which will prompt you to install the APK (Android) or take you to the App Store (iOS). After installing and opening the app, log in with your existing account or sign up, then the APP Download Bonus of ৳50 (or as per current promotion) is automatically credited to your wallet. You must meet the app’s login requirement (usually at least one bet) before the bonus becomes withdrawable, and it may have its own small turnover condition. If you encounter installation issues, enable ‘Install from unknown sources’ on Android or check your iOS version compatibility.

SONA101 holds a Curacao e‑gaming licence, which is a standard offshore credential for online betting platforms, but it does not guarantee legality under Bangladesh law, which currently restricts most forms of gambling. Players are responsible for checking their local regulations before registering; if gambling is prohibited in your area, you should not use the platform. The site employs SSL encryption and responsible‑gaming tools to protect your data and limit underage play. If you have doubts, consult a legal professional in Bangladesh.